How Sitetracker powers project management across the world

How Sitetracker powers project management across the world

All kinds of projects can easily face delays without proper project management tools.
This is how Sitetracker is keeping project managers up to date all over the world.

The future of work is not what it used to be. Every project manager knows the struggles of coordinating complex projects, especially when time-sensitive, first-ever, high-volume work is involved. Add absence of proper management tools to the mix and you get chaos.

Here at Near Partner, we have first-hand experience in managing diverse implementation teams across multiple time zones and languages. It is the sort of know-how that is useful when deploying demanding projects across the globe.

One of the lessons we’ve learned along the way is that project managers need the right project management tool. Sound simple right? So why do so many companies still struggle to find a software that can guide and connect their teams in demanding projects?

Our expert tip? Meet Sitetracker.

What is Sitetracker?

Sitetracker is the leading project management solution on Salesforce and a global standard in managing high-volume projects. A cloud-based SaaS platform created for deploying, operating, and servicing critical infrastructure and technology, Sitetracker is also a serial award receiver.

This project management solution, native to the Salesforce platform, is widely used to deploy complex projects across a variety of industries, telecommunications, manufacturing, retail, utilities, software development, energy and even IoT.

What makes Sitetracker so great? For once, it has the ability to manage and forecast the company’s resources in real-time. Forecast, you might ask? Oh, yes.

Being native to Salesforce, Sitetracker allows its users to rely on AI-driven predictive reporting and dashboarding through Salesforce Einstein Analytics. It also integrates with dozens of applications, namely Salesforce CRM.

Sitetracker was designed by project managers for project managers. Project execution has never been smarter. This is why businesses are turning to it for project management.

What can businesses achieve with Sitetracker?

Sitetracker is one of the world’s leading solution for project management, because of its comprehensive features.


Sitetracker is intuitive and user-friendly, providing easy-to-read dashboards, as well as automated workflows. Its interface, speed and usability are responsible for high levels of end-user adoption. Besides, Sitetracker offers total customisation and can integrate with external and legacy systems.

360º Management

Sitetracker allows its users to have a holistic view of sites and projects, from geospatial data, photos, design documents, assets, teams, installations, service deliveries, among many others. Being web and mobile native, it facilitates the management of deadlines and deliverables with ease. With Timetracker, it is possible to manage not only multiple projects effectively but also the people and time involved in those projects.

Sitetracker dashboardST 360º Management


Sitetracker enables real-time collaboration which brings entire teams and contractors into one streamlined system, thanks to native integrations that streamline workflows. With the Contractors’ Portal it is possible to communicate efficiently and give external workers and service providers access to vital project information along with project templates, forms, and more. At the same time, it provides real-time visibility into contractor work. In short, it allows businesses to have an excellent project management.

Sitetracker enables real-time collaboration

AI-driven forecasting

Automated trackers and mapping intelligence allow for accurate forecasting with automated reports and dashboards. Sitetracker leverages machine learning to analyse the history of past and current projects to generate predictions for performance, expenses, revenue, asset usage or market conditions. At the same time, AI predictive analytics, powered by data science, provide insights on how to improve project cycle times and performance.

Who uses Sitetracker?

Businesses who benefit from using Sitetracker are spread across all industries, namely telecom network providers and utility companies. This is how different industries use Sitetrcker for project management:

Telecom Providers:

Telecom providers – like Verizon, AT&T, T-Mobile or Sprint – build out their network after RF engineers determine where network gaps are and create search rings (a radius of where they need a site). These search rings are farmed out to other service providers to manage these sites through real estate, engineering and construction. Vendors have access to their Sitetracker environment which is what they use to hold them accountable for hitting various milestones.

Network providers make money from customers that sign up for service on their network, not from building sites, as this is an expense to a network provider. They issue “awards” of sites to their vendors which is a group of specified search rings. The service provider will receive a PO from the network provider to complete the work.

As such the Sitetracker Modules a Newtwork Provider will need are:

  • Goals by Project Type (New Build / Modification / Small Cell / In-Building etc)
  • PO/Vendor Management / OCNR (Open Commitments Not Received),
  • Initiatives (multiple projects within a project record)

Utility Company:

Utility Companies like Central Hudson or Dominion provide natural gas and electricity to a vast number of clients. Their projects include installations, repairs, etc. and often require inspections, permit acquisition, and billing. They can either give work to service providers or they can handle the work themselves.

Their goals are getting work done by deadlines and not missing any deadlines, making sure each project goes through the proper legal procedure (e.g. inspections, getting the right permits, etc.), and ultimately provide their customers with gas/electric services.

The Sitetracker Modules a Utility Company uses are:

  • Maps – location of sites for installation/repairs is important for contracting out work
  • Project Needs – to document what is required for each project (examples can include one call, highway permit, rock truck, HydroVac truck)
  • Assets – to track assets being installed/removed on each site
  • Issues for documenting inspection results
  • Mobile app/checklists can be used for on-site data entry

How to implement Sitetracker? 

Sitetracker will help streamline operations in any business, maximise efficiency and ultimately keep the entire company in sync, also in remote projects. However, adopting a project management software is, in itself, a major project. And the bigger the company, the more complex the process. Therefore, businesses need to have a solid implementation process in place before making their way to software rollout.

To implement Sitetracker, there are a few vital steps.

1.     Assess your company’s needs

Businesses are not the same in type, size, scope, market, and so on, so most likely the needs are also going to differ from one business to the other. The first step is to assess which of Sitetracker’s products your company needs, how much customisation is necessary, what are the priorities, or which plan is the best suited for your organisation, for example. We have been working with both Sitetracker and Salesforce in challenging projects and can help your company get started. Get in touch with our team.

2.     Plan and prepare for launch

Because this endeavour is also a project, you will benefit from planning and making the proper adjustments before actually implementing Sitetracker. Think about a timeline, a communication plan, a software training plan, and about defining roles and responsibilities for every member of the project team. This is how we typically approach such a project and what we have done for the good folks over at QMC. Have a look at the success story.

3.     Define an implementation stage

During this stage, the entire company will transition from the old project management tool to the new platform. So, it is crucial to make sure that the data is being migrated, that the IT department is fully prepared, that any legacy systems integrate with Sitetracker. This is also the stage where some fine-tuning and customisation might be needed. At Near Partner, we have been working with Sitetrack in a number of challenging projects around the world. Our work has led Sitetracker’s own team to rely on us for such implementations. So if you need to upgrade your project management chops, simply let us know.

4.     Provide proper training

Finally, make sure your team has the support they need in acquiring the skills to operate Sitetracker, from the higher management to the field workers. Remember, the most expensive investment is in tools you won’t use.

Do you need support to implement Sitetracker? Get in touch with us! Our incredible Salesforce developers are fluent in Apex, Visualforce and Lightning, and will give you the support you and your team need to successfully complete this project, from idea stage to rollout.

Patrícia Peixinho

Marketing & communication lover. Curious, imaginative, ingenious. Hungry for challenges and enthusiastic about life!