Building a Logistics app: what to look for

A Logistics app makes processes more agile, efficient, and profitable.
So why do so many companies get it wrong?

In the era of digital transformation, one would expect logistics management to have developed into agile solutions with intelligent systems permanently connected, capable of generating insights into how to increase operational performance, and improve satisfaction of both employees and customers. Yet, most businesses are not there yet: only 21% of supply chain executives have deployed cloud-enabled capabilities across their entire supply chain. Why? The fact is that picking the right cloud-based logistics app is no small feat. These are the key factors that go into making to make the right choice. What are we going to tackle?

• What is a logistics app?
• The benefits of a logistics app
• 8 best practices for a successful logistics app implementation
• Build your next Logistics app with us

What is a logistics app?

A logistics app is a digital cloud-based tool, specially designed to be used in any device, which aims to optimize a company’s logistical operational work. With it, it is possible to obtain greater clarity about the tasks that need to be carried out, the operational steps and those responsible, and execution deadlines.

The result is the improvement and streamlining of processes, reduction of operating costs and significant increase in productivity. Typical use cases range from forecasting to cost management and reduction to revenue growth. A Logistics app is especially useful for managing external or field teams when most operations happen on the move. And the benefits do not end there.

The benefits of a logistics app

From production to delivery, there are numerous people and processes involved in every material flow in companies of all sizes. A logistics app is essential to eliminate errors and to tighten control over operations. These are the most important advantages:

• Achieve a more effective team integration.
• Control inventory and stock in the warehouse and ensure efficient tracking in real-time
• Reduce the cost of labour that would be required for manual control, subject to natural human errors.
• Streamline communication and coordination, including automatic warnings and alerts to those involved in the operation.
• Decrease avoidable expenses with errors and waste along the logistics chain, especially in the food and perishable products sector, as well as in the return and reshipment of goods.
• Support business decisions with reliable data and information.

The question is not whether to have a logistics app, but how to procure one that is right for your business or how to go about the project of building or customizing a solution to cater to specific needs. These are the factors to ensure you make the right choice.

8 best practices for a successful logistics app implementation

Creating a cloud-based supply network is an ambitious effort. It requires a structured, disciplined approach. This approach, and the starting point, will be different for every company. Crucially, that is where many companies falter in implementing a logistics app. An off-the-shelf solution may be a great starting point, but it requires expert help to truly unlock the full business value of the cloud. It must adapt to your business and not the other way around. It must be flexible and configurable.

1. Clearly identify the Logistics app business requirements

The first step is to recognize your company’s current context, pinpoint areas that need improvement and goals you want to achieve. For example, the priorities may lay in team management or in process digitalization. Map out the features you will need, the data and variables you will work with, and the number of users who will access the logistics app, as well as the respective levels of control and editing.

2. Minimize data inputs

Make sure that the logistics app does automatic data compilation. If so, it will no longer be necessary to manually enter information, thereby reducing the number of employees involved in the operation, optimizing working times and increasing productivity. In addition, you can get analysis reports faster.

3. Offline Access

It is possible that, at some point, the internet connection fails or becomes slower. On the other hand, teams may be on the move, in locations where there may be no network. Thus, it may be important for the logistics app to guarantee remote access in offline mode, in order to carry out activities regardless of external conditions.

4. Communication

The logistics app must facilitate communication and tasks’ delegation within teams that often operate in different sectors or branches. By exchanging information or managing projects remotely it is possible to achieve greater productivity, meet deadlines and check compliances.

5. Scalability and flexibility

It’s important to consider whether the logistics app is adaptable enough to grow with your business, so expansion does increase costs. Otherwise, you may need to change the app or rehost it, with significant migration costs and even operational delays.

6. Multi-language support

This tip is especially important for businesses with branches and warehouses located in different countries or a multilingual workforce. A solid, committed and permanently available support service in several languages is essential to answer operational questions that may arise at any time, as well as unforeseen events.

7. Software integration

Check if the logistics app integrates with software you already use, in order to get a higher level of data flow. It is essential to synchronize and centralize all information from various sources, such as human resources, accounting, marketing, transport, purchasing, customer management, among others.

Build your next Logistics app with us

At Near Partner, we have the knowledge, and the methods to help you implement a tailored solution. If you need to implement a logistics app in your business, get in touch. We’ll be happy to help you boost your performance!